 |
Who we are |
 What does the name 'Icomm' stand for?
|
| What is Icomm's line of business?
|
| Who could use Icomm's services?
|
| How long has Icomm been in business?
|
| What facilities does Icomm have?
|
What we can do for you
|
| What benefits does Icomm provide to clients? |
| What is causing companies to turn to Icomm? |
| Can Icomm web enable legacy applications with important data? |
| Can Icomm build a web portal for our company?
|
| Our company has a remote project - can we outsource it to Icomm?
|
| Does Icomm offer professional services?
|
| What is Icomm's pricing model?
|
How we'll do it
|
| What security measures does Icomm have in place?
|
| What is Icomm's approach to industry standards?
|
| How does the customer use Icomm's services?
|
| What happens to the customer if Icomm's server goes down?
|
| How do customers get support from Icomm?
|
| Does Icomm offer training to new users?
|
| What kinds of partnerships does Icomm offer? |
|
Who we are |
What does the name 'Icomm' stand for?
Icomm endeavours to empower organizations with business intelligence derived out of common sense IT solutions.
What is Icomm's line of business?
Icomm is the perfect outsourcing resource for existing or emerging businesses and enterprises that require a high-quality, low risk, cost-effective alternative to in-house development. Icomm also has end-to-end application development capability, which is demonstrated in our product line up.
Icomm's product offerings are described under the 'Products' link on our pages.
Icomm's service offerings can be viewed by clicking on the 'Services' link on our pages.
Who could use Icomm's services?
Icomm seeks to offer its services to both emerging and established businesses, whose objective is to prudently utilize their technology investment by cutting costs, increasing productivity and eliminating the risk of IT failure. Currently financial service sectors, human resource firms and corporations in various other areas avail of Icomm's services.
How long has Icomm been in business?
Icomm was incorporated in 1997. Founded by Saikiran and Anuradha, Icomm is a private company at this time.
What facilities does Icomm have?
To serve all possible client needs, Icomm's technology facility is built on the following principles:
| 24 x 7 Availability - 100 % Redundancy |
| Stability - Load Balancing System |
| Security - Firewall and other security mechanisms |
Reliability - No single point of failure
|
Scalability - Modular Systems
|
Easy Manageability - Integrated Network Management Systems
|
| Future Proof Technology - Ready for next generation applications |
We constantly acquire and update our systems to adapt to changing trends.
|
 |
What we can do for you |
What benefits does Icomm provide to clients?
Icomm helps businesses to utilize their technology investment prudently by enabling cost cutting, increasing productivity and eliminating the risk of IT failure.
This way, businesses can focus on their core objectives and on growing their business.
The tangible benefits are reduced costs through faster implementation, with little or no up-front capital costs. This leads to better use of resources and thereby increased productivity, which is enhanced by the flexibility of Icomm's solutions to respond to fluctuations in the business.The risk of IT failure is virtually eliminated by having Icomm's experience work for you.
Thus you can continually exceed customer satisfaction goals.
What is causing companies to turn to Icomm?
In today's world, Information Technology is indispensable. But how can a company benefit from IT without being distracted from its core business? By allowing domain experts to address your IT challenge. Icomm's experience and domain expertise removes the risks of IT failure. Many firms have improved their productivity by concentrating on their core business.
Can Icomm web enable legacy applications with important data?
Icomm has considerable expertise in exactly this area. We can handle your web enabling needs swiftly and with precision.
Can Icomm build a web portal for our company?
Icomm can proudly say that it has created and continues to manage some very high-hit web portals for its customers. Icomm has all the necessary experience to build web portals for companies in various verticals. From consultation to development, deployment and ongoing maintenance, Icomm has already done it all - capitalize on our experience.
Our company has an offshore project - can we outsource it to Icomm?
Yes. Icomm will work with all our customers under mutually agreed upon terms. We will provide the best possible solution that is both cost effective and technologically appropriate. Icomm can be your outsourcing headquarters!
Does Icomm offer professional services?
Yes. Through Icomm's own specialists, Icomm offers a host of professional services covering the entire development lifecycle: needs assessment, development, implementation, integration, ongoing maintenance, and ongoing support.
What is Icomm's pricing model?
At Icomm our pricing is fair to both sides. Our price structure falls under three categories:
Fixed Price & Time - When the scope of work is fully known
Materials & Time - When the business requirements are subject to change
Mutual Risk & Reward - When Icomm and its customer work together to share in the profit or loss of a project
24x7 support is a part of all our services.
|
|
|
How we'll do it |
What security measures does Icomm have in place?
Icomm's servers are powered by state-of-the-art data centers, world-class networks, and supported by the best technology companies in the world.
Icomm's security precautions are among the best in the industry.
Servers and networks are monitored 24 hours a day.
What is Icomm's approach to industry standards?
Icomm engineers its software with standards in mind. Icomm is firmly committed to industry standards and integration including:
IBSI (Internet Business Systems Initiative),
UDDI (Universal Description, Discover, Integration),
W3C (World Wide Web Consortium) and more.
Our team is always aware of existing and emerging standards in various fields and can implement such standards when appropriate. We can also advise customers on which standards to choose.
How do customers get support from Icomm?
Icomm offers support services through any of four methods:
Service Log System (web-based system with access for authorized users)
Online Help Desk (through our website)
Email
Telephone
An Icomm support representative is always on call to record the request. In some cases, the problem can be resolved immediately. In most other cases, Icomm would research the problem and offer a solution within one business day.
Does Icomm offer training to new users?
Yes. Icomm's staff can provide training to customers, both onsite and via web conferencing, depending on the customers' needs.
What kinds of partnerships does Icomm offer?
Icomm offers partnerships for technology and implementation companies:
Technology partners: These partners provide the hardware and software technology backbone of the Icomm solution. Application service providers and internet service providers are examples of technology partners.
Implementation partners: These are consulting firms, systems integrators and other companies who work with Icomm to provide services to customers.
|
